Helpdesk Essentials

Helpdesk Essentials

We understand the vital role that core systems like Google Workspace, Microsoft 365, and Salesforce play in your organization's productivity and security. That's why we've crafted a tailored helpdesk service to keep help your workers utilize these tools in an efficient manner without compromising on security.

We understand the vital role that core systems like Google Workspace, Microsoft 365, and Salesforce play in your organization's productivity and security. That's why we've crafted a tailored helpdesk service to keep help your workers utilize these tools in an efficient manner without compromising on security.

Features

Core Systems

Specialized helpdesk for Google Workspace, Microsoft 365, and Salesforce.

Consultation

Consultation on administrative best practices.

Support Ticketing

Ticket submission via email or webform.

Core Systems

Specialized helpdesk for Google Workspace, Microsoft 365, and Salesforce.

Consultation

Consultation on administrative best practices.

Support Ticketing

Ticket submission via email or webform.

Admin Ticketing Portal

View history of all tickets for your users.

Reporting

View real-time ticket status and analytics.

Support Hours

8:30 – 5:30 ET Mon – Fri.


Emergency requests notify all support agents to expedite restoration of services after hours.

Admin Ticketing Portal

View history of all tickets for your users.

Reporting

View real-time ticket status and analytics.

Support Hours

8:30 – 5:30 ET Mon – Fri.


Emergency requests notify all support agents to expedite restoration of services after hours.

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